2025 Elite Conference Agenda

The schedule is subject to change as we finalize speakers and sessions. Please check back for the most up-to-date information.

Class Difficulty:

Tuesday 11.04

3:00 pm

Registration Opens

4:00 pm – 6:00 pm

Happy Hour

Wednesday 11.05

8:00 am – 9:00 am

Registration & Breakfast

9:00

9:00 am – 10:30 am

Welcome to the Elite Conference!

Welcome to Fort Worth! Wayne and Emad will share what’s new with Point of Rental, and share the vision for the future.

Featured Sponsor: Record360

10:30 am – 10:45 am

Break

10:45

10:45 am – 12:00 pm

Product Roadmap

Featured Sponsor: RepMove

12:00 pm – 1:00 pm

Lunch

1:00

Session 1

1:00 pm – 1:50 pm

POR One: A Technician’s Best Friend

POR One for Technicians – Review Basic and Advanced feature and how IRO’s, IMO’s, ISO’s and Customers Work Orders can be actioned through your mobile device.

Break Out

Unlocking Elite: High-Impact Features You Might Be Missing

Feel like you’re only tapping into a fraction of what Elite can do? You’re not alone. In this session, we’ll help you be more productive by spotlighting some of the most valuable features released over the past year. Whether you’re looking to streamline operations, boost team efficiency, or uncover new revenue opportunities, this breakout will give you a focused starting point to get more out of Elite—starting now.

Break Out

The AI Advantage: Better Customer Experience, Less Effort, More Revenue

Consumer focus: What technology trends (especially AI) can we leverage to improve our consumers experience, increase efficiency on staff, and maximize revenue?

Focus Group

Building Safety Practices Into Your Rental Software

How can we help you promote safety? What checks would you like to see in the system? This could apply for both technicians and consumers

Focus Group

1:50 pm – 2:00 pm

Break

2:00

Session 2

2:00 pm – 2:50 pm

Mastering POR One: Looking Beyond the Basics

Beyond Basics: Mastering POR One Mobile App. Take a hands-on dive into advanced workflows, admin settings, and new POR One features.

Break Out

Lead Generation or Instant Checkout? Finding the Right Online Strategy

Are you prioritizing lead capture or enabling instant online orders? Join this focus group to share how your team approaches online sales – from generating qualified leads to driving unassisted checkouts – and hear how others are optimizing their digital funnel.

Focus Group

A Day in the Life of a Technician: Exploring Tech & AI Opportunities

Technician focus: Reviewing a day in the life of a tech and learn what technology trends (especially AI) can we leverage for safety, accuracy, efficiency, and a better user experience?

Focus Group

Price Like a Pro: Using Industry Benchmarks with Rouse + Elite

Discover how rental businesses are putting Rouse data to work—adjusting pricing strategies with confidence and clarity. In this session, you’ll hear real-world examples, learn best practices, and walk away inspired to use competitive market data to fine-tune your own rental rates for better margins and smarter decisions. Plus, see how Rouse is now integrated directly into Elite—right where your users need it most—making it easier than ever to access insights and take action without disrupting your workflow.

Focus Group

2:50 pm – 3:00 pm

Break

3:00

Session 3

Sponsors

3:00 pm – 3:30 pm

Record360

Record360 helps rental businesses protect assets and reduce disputes with industry-leading inspection and documentation tools. Seamlessly integrated with your Point of Rental software, Record360 makes it easy to capture time-stamped photos, videos, and digital signatures before and after every rental. Eliminate paper checklists, speed up inspections, and provide clear proof of equipment condition. Plus, get dedicated support from experts who understand the rental industry.

Break Out

Global Payments Inc. (GPI)

Global Payments provides advanced payment solutions designed specifically for the rental industry. Our secure payment tools are already integrated into your Point of Rental software — just turn on payment processing and you’re ready to go. Work more efficiently by reducing manual entry and reconciliation times. Offer more options by accepting credit, debit, chip, contactless cards and digital wallets. Plus, count on dedicated support from experts in your industry.

Break Out

RepMove

RepMove is the outside sales management platform built for the equipment rental industry. Repmove empowers field sales reps by streamlining their workflows, improving customer engagement, and increasing sales efficiency while out in the field. Our mobile and web-based apps power growth for organizations renting on job sites and on the road.

Break Out

Power BI 101 Kickstart: Build Your First Dashboard (Part 1)

An introduction to Power BI led by our Point of Rental experts. Bring your laptop and Power BI license, and leave with your first Power BI dashboard after this 2 hour session.

Workshop

3:30 pm – 3:40 pm

Break

3:40

Session 4

Flex Session

3:40 pm – 5:00 pm

RepMove + Elite: Empowering Outside Sales with Smarter Tools

See how top outside sales reps are using the RepMove and Elite integration to work more efficiently in the field. From optimized routing and real-time updates to improved pipeline visibility, this session will show how the right tools can help your team stay connected, close faster, and drive results. Plus, get a first look at POR One’s new Create a Quote functionality—designed to move your sales reps toward a truly mobile, modern way of doing business.

Focus Group

30 minutes

Payments Made Easy: Maximize Cash Flow with POR Pay & Elite

Dive into the latest payments functionality in Elite and POR Pay. Learn how to streamline payment collection, speed up cash flow, and reduce friction—backed by industry insights.

Break Out

50 minutes

Feedback Focus Group: AI in Elite

Come with ideas on how AI tools inserted into Elite could help you and your team!

Focus Group

80 minutes

R360 and POR One Roadmap

Exploring how customizable R360 inspection checklists can be used to enhance user experience in POR One. Focus will be on where and how these checklists could best fit into user workflows like rental delivery or service routes.

Focus Group

30 minutes

Beyond Inspections: What’s Ahead for R360

Get a first look at the evolving R360 platform and explore how custom triggers and workflows can make safety checks, service flags, and task management smarter.

Focus Group

50 minutes

Power BI 101 Kickstart: Build Your First Dashboard (Part 2)

An introduction to Power BI led by our Point of Rental experts. Bring your laptop and Power BI license, and leave with your first Power BI dashboard after this 2 hour session.

Workshop

80 minutes

5:00 pm – 6:00 pm

Break

6:00

6:00 – 6:30 PM

Account Manager Meet & Greet

6:30

6:30 – 11:00 PM

Night Event

Thursday 11.06

8:00 am – 8:45 am

Breakfast

9:00

9:00 am – 10:10 am

Keynote Speaker: Elliott Vigil

With 2.5+ years as a Sales Coach and over three years of prior experience as a National Sales Trainer, Elliott’s focus is on Empowering sales representatives and leaders with confidence, negotiation techniques, time management and teamwork skills.

Featured Sponsor: Global Payments Inc. (GPI)

10:10 am – 10:20 am

Break

10:20

Session 5

10:20 am – 11:10 am

Click. Rent. Repeat: Supercharging Sales with Consumer Portal & Quiklink

Discover how to boost online revenue and get paid faster – without more work. Learn to configure and promote your Consumer Portal and Quiklink for effortless digital engagement and growth.

Break Out

PO Power: Streamline Purchasing for Profitability

Customer led: Learn how to effectively use Purchase Orders to reduce stockouts, improve invoicing, track ROI, and master reorder reporting—all while saving time and improving margins.

Break Out

Data That Delivers: Comparative Insights on Rental Performance with AI

Explore how benchmarks and AI insights can improve decision-making and profitability. Preview future tools that are bringing data to life inside POR.

Focus Group

Fresh Look, Better Flow: Reviewing the New Elite UI

Take a first look at updated Elite screens and share your feedback. Help us ensure the UI feels as good as it looks.

Focus Group

Reinventing Fulfillment: What’s New for Drivers in POR One

In this session, we’ll walk through what’s new, how it improves the fulfillment process for drivers, and where we go from here. Join us to explore the new mobile experience, share your feedback, and help us refine and expand the tools drivers rely on every day.

Focus Group

11:10 am – 11:20 am

Break

11:20

Session 6

11:20 am – 12:10 pm

Advanced Dispatch Strategies: Handling Complex Scenarios

Take your dispatching skills to the next level with this advanced course designed for professionals in the Equipment and General rental industries. This 201-level masterclass dives deep into optimizing logistics, managing high-volume operations, and maximizing fleet efficiency using Dispatch Center. Perfect for users ready to move beyond the basics and master the art of rental dispatching.

Break Out

Frontline Power: Tools & Tactics to Elevate Customer Experience

Equip your team to shine under pressure. Explore tools, techniques, and mindset shifts that empower support staff to deliver consistent, standout service—even during tough interactions.

Break Out

A Day in the Life of a Technician: Exploring Tech & AI Opportunities

Technician focus: reviewing a day in the life of a tech, what technology trends (especially AI) can we leverage for safety, accuracy, efficency, and a better user exeperience?

Focus Group

Smarter Tracking with Hapn + Elite: Partner Roundtable

Join us for a collaborative session co-hosted by experts from Hapn and Point of Rental, where we’ll dive into how GPS asset tracking integrates with Elite. We’ll walk through what’s already been accomplished—and more importantly, we want your input on where we go next. Your insights will help guide future integration efforts focused on improving visibility, reducing equipment theft, and maximizing ROI. And don’t forget—Hapn’s platform supports all GPS/AEMP devices, not just their own top-tier trackers. So no matter what you’re using, you’ll get the full picture in one place.

Focus Group

Airbnb for Equipment? What P2P Means for You

Explore the evolving landscape of peer-to-peer (P2P) rental platforms and their growing impact on the equipment rental industry. In this session, we’ll discuss what these platforms are, how they operate, and what they mean for traditional rental businesses. We’ll look at the opportunities they present—from increased equipment utilization to new revenue streams—as well as the challenges around trust, liability, logistics, and market competition. Whether you’re curious, cautious, or already experimenting, join us for a collaborative conversation on where P2P is headed and what role your business might play.

Focus Group

12:10 pm – 1:10 pm

Lunch

1:10

1:10 pm – 2:10 pm

Innovation Panel

Guest Panelist: Milan McGraw (Senior Executive in AI at AWS)

How can rental leaders leverage the technology tools of today, and what is Point of Rental doing to help foster that innovation? Our panel answers your questions.

2:10 pm – 2:20 pm

Break & Power BI 102

2:20

Session 7

Networking

2:20 pm – 4:00 pm

Table Topics

Reconnect and learn from industry peers at our Networking Roundtables. Multiple sessions are designed to foster connections and share knowledge.

Networking

Power BI 102 From Data to Dollars: Building Revenue Dashboards in Power BI

From Data to Dollars: Building Custom Dashboards in Power BI. Customers will go beyond the basics of wiring up Power BI and create a dashboard focus on company revenue.

Workshop

4:00 pm – 4:10 pm

Break & Power BI 102

4:10

Session 8

4:10 pm – 5:00 pm

Democratizing AI: From Hype to Enterprise Now

Guest Presenter: Milan McGraw (Senior Executive in AI at AWS)

AI has moved beyond hype – now it’s an enterprise mandate. Yet most companies stall at pilot projects, lacking the literacy, governance, and culture to scale. This session explores how to democratize AI across your organization, empowering every team to unlock data-driven value. Discover practical steps to build an AI-powered enterprise – where innovation isn’t siloed, but woven into your company’s DNA.

Break Out

From Check-Out to Check-In: Streamlining Equipment Readiness

Help shape the future of rental equipment workflows in POR One. This focus group will dive into the full rental lifecycle from Check Out to Check In, Ready Tag, and Pre-Check with an emphasis on chain of custody and condition checks at every stage. Your insights will help us identify pain points and explore automation opportunities to reduce manual steps and improve turnaround time.

Break Out

A Better Mobile World

What’s the one thing that wastes your team’s time or common frustrations. Expectations for offline-first functionality: what data is needed offline? Are current push/in-app alerts useful and what else is need? What should mobile task prioritization look like?

Focus Group

Help Us Help You: Exploring Ways Elite Can Prevent Equipment Theft

Equipment theft costs the rental industry over $1 billion each year—and we believe software can play a bigger role in prevention. Join the Elite product team for a collaborative session where we’ll explore how Elite can better support theft deterrence.

We want your input:
What tools or integrations could help? Who in your organization needs these features most? Let’s work together to design proactive solutions that protect your assets and your bottom line.

Focus Group

5:00 pm – 5:10 pm

Break

5:00

5:10 pm – 5:30 pm

Closing Remarks